Next-Gen Assist | Revvie

Powered by Next-Gen Assist

Your always-on AI engine for real customer moments

Next-Gen Assist is Revvie’s AI employee that answers calls and messages, handles follow ups, and runs the workflows that protect your bookings, revenue and reputation.

INTELLIGENT BY DESIGN Runs in the background, shows up where it matters.

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See how Next-Gen Assist answers, books, follows up, and keeps your business moving without extra staff.

1

Understands the conversation

Next-Gen Assist detects intent and context in real time across calls, chat and SMS, so customers feel heard without repeating themselves.

AI Voice and chat Context aware

2

Chooses the right action

It doesn’t just answer. It captures lead details, routes urgent requests, books when available, and triggers reminders and follow ups based on your rules.

Smart routing Automated follow up Fewer missed opportunities

3

Turns behaviour into revenue

When someone scans, clicks, books, cancels or goes quiet, Revvie can trigger the right SMS at the right time to bring them back.

Smart QR journeys SMS marketing Performance based

Next-Gen Assist control panel

Live on all channels

AI Voice

Answers calls, captures details, routes requests and protects revenue when staff is busy or after hours.

AI employee

Handles FAQs, follow ups and warm leads so your team focuses on in person service.

AI messaging

Smart replies and campaign journeys you can deploy, so SMS follow ups feel personal and drive repeat visits.

⚡

Automations

Connects every action to the next step so nothing falls through the cracks.

Call or message comes in → Next-Gen Assist understands intent → Replies, routes, books or follows up → CRM and reporting updated

Response time < 5s on chat and SMS

Voice coverage after hours

AI EMPLOYEE One system Many roles

Next-Gen Assist can act as all of the roles below or just the ones you want. It shows up like a real team member: answers fast, speaks clearly, follows your rules, and keeps every conversation moving toward a result.

Receptionist

Answers calls and messages, captures details, and routes requests instantly so no opportunity gets lost.

First response Lead capture

Assistant

Handles scheduling, confirmations, reminders and rescheduling so your calendar stays clean.

Bookings Follow ups

Customer Service

Answers simple and complex questions fast, reduces back and forth, and keeps customers happy.

FAQs Support

Sales Representative

Qualifies leads, explains services, nudges the next step, and turns questions into booked revenue.

Lead qualify Conversion

Module 01

AI Voice

Always available to answer and route. Built for missed calls, peak rush and after hours without hiring extra staff.

Module 02

AI employee

A digital team member that handles questions, confirmations and follow ups across channels so nothing slips.

Module 03

AI messaging

Human-like replies across SMS, web chat, and social DMs. Next-Gen Assist answers questions, handles customer support, captures leads, and moves people toward a booking automatically.

Module 04

Automations

Connects bookings, reviews, no shows and campaigns into one continuous system that runs quietly in the background.

98%

SMS opens when done right

3.2x

Faster response vs manual

+18%

Lift in booked revenue

4.9★

Ratings when follow up is consistent

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