Privacy Policy

1. Information We Collect

Revvie Technologies Inc. (“Revvie,” “we,” “us,” or “our”) collects personal information directly from individuals when they interact with a business using the Revvie platform, website, QR code, booking page, form, SMS program, voice system, or related communication tool.

• Name
• Phone number
• Email address
• Reservation, appointment, order, or service request details
• Basic customer preferences related to bookings, visits, promotions, or customer service
• Communication history, including SMS, email, form submissions, call summaries, and AI-assisted interaction details when applicable
• Technical information such as page visits, device/browser information, source links, campaign source, and basic analytics data

2. How We Use Information

Information collected through Revvie services may be used to:

• Send confirmations, reminders, reservation updates, appointment updates, order summaries, customer service messages, and related service notifications
• Respond to customer requests and support conversations across SMS, phone, email, chat, social messaging, or other connected channels
• Send promotional offers or marketing messages only where consent has been obtained or where otherwise permitted by applicable law
• Track engagement, visits, bookings, redemptions, reviews, and customer activity to improve service quality and business performance
• Provide reporting, automation, AI-assisted responses, customer follow-up, reputation management, and operational insights to participating businesses

3. SMS Messaging

Users who opt in may receive SMS messages from businesses using the Revvie platform. These messages may include service updates, reservation or appointment confirmations, order summaries, customer support notifications, review requests, loyalty messages, and promotional or marketing messages where separately consented to.

Message frequency may vary. Message and data rates may apply depending on the user’s mobile carrier. Users may opt out at any time by replying STOP to any SMS message. For assistance, users may reply HELP or contact [email protected].

4. Consent and Marketing Communications

Individuals may provide consent by voluntarily submitting their phone number, email address, or contact information through a website form, QR code page, booking flow, in-store signup, reservation request, customer service request, or other opt-in method.

Promotional and marketing communications are sent only where the individual has consented or where the communication is otherwise permitted by applicable law. Consent can be withdrawn at any time using the unsubscribe or opt-out method provided in the message.

5. Voice AI, Calls, and AI-Assisted Communications

Where a business uses Revvie Voice AI or AI-assisted messaging, conversations may be processed to answer questions, capture reservation details, summarize calls, route requests, notify staff, improve service quality, and maintain accurate customer records.

Revvie does not use customer communications to sell personal information to third parties. Participating businesses are responsible for ensuring their own customer-facing notices, consent flows, and use of AI-assisted tools comply with applicable laws.

6. Sharing of Information

Revvie does not sell, rent, or share personal information with third parties for their own marketing purposes.

Information may be shared with the business the user interacted with, with service providers that help deliver Revvie services, or where required by law. Service providers may include messaging platforms, hosting providers, payment processors, analytics tools, CRM systems, and other technology providers used to operate the platform.

7. Data Protection

We use commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or misuse. No electronic system can be guaranteed to be completely secure.

8. Cookies and Analytics

Revvie websites and landing pages may use cookies, pixels, tags, analytics tools, or similar technologies to understand website performance, track traffic sources, improve user experience, and measure campaign effectiveness. Users can control cookies through their browser settings where supported.

9. Your Rights

Individuals may request access to their personal information, correction of inaccurate information, deletion where applicable, or withdrawal from SMS communications. Requests can be submitted by contacting [email protected].

10. Children and Minimum Age

Revvie services are intended for individuals who are at least 18 years old or who have permission from a parent or legal guardian. By submitting contact information or opting in to SMS communications, the individual confirms they meet this requirement or have the required permission.

11. Changes to This Privacy Policy

Revvie may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

12. Contact Information

For questions regarding this Privacy Policy, please contact: